dddjl Privacy Policy

01. Who We Are

This Privacy Policy applies to dddjl, the online casino and sports betting platform accessible at dddjl.cam. dddjl operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and serves Filipino players with bingo, slot games, live casino, and sports betting products, all denominated in Philippine Peso (₱).

References to "dddjl," "we," "us," or "our" throughout this document refer to the operator of the dddjl platform. References to "you," "your," or "player" refer to any individual who accesses, registers on, or uses the dddjl website or any associated service.

dddjl is committed to protecting the privacy and security of all personal information entrusted to us by our players. This Privacy Policy is drafted in compliance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR), as overseen by the National Privacy Commission (NPC) of the Philippines.

02. Data We Collect

dddjl collects personal information that is necessary for account creation, identity verification, regulatory compliance, and service delivery. We do not collect data beyond what is needed for these specified purposes.

2.1 Information You Provide Directly

When you register, verify your identity, or interact with dddjl's support team, you may provide:

• Full legal name as it appears on a government-issued ID
• Date of birth (for 21+ age verification as required by PAGCOR regulations)
• Email address and mobile phone number
• Residential address (province, city/municipality, barangay)
• Government-issued identification documents (for KYC purposes — e.g., PhilSys National ID, SSS, GSIS, Passport, Driver's License)
• Payment method details (GCash mobile number, PayMaya account, bank account number for BPI, BDO, or Metrobank — used only for deposit and withdrawal processing)
• Any correspondence you send to dddjl customer support or our Data Privacy Officer

2.2 Information Collected Automatically

When you use the dddjl platform, certain technical data is collected automatically:

• IP address and approximate geolocation (province-level, not precise GPS)
• Device type, operating system, and mobile browser version
• Session timestamps — time of login, session duration, and logout time
• Pages visited, game sessions opened, and in-game actions (for audit and fair play verification)
• Bet amounts, game outcomes, and transaction history (required for regulatory audit trails)
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

In limited circumstances, dddjl may receive personal data from third parties, including:

• Identity verification service providers (for document authentication during KYC)
• Payment processors — GCash, PayMaya, and banking partners — for transaction confirmation
• Fraud detection and anti-money laundering (AML) screening services, as required by PAGCOR and Philippine financial regulations

03. How We Use Your Data

dddjl uses personal data collected from players for the following specific purposes:

• Account creation and management — to open, maintain, and operate your dddjl player account
• Age and identity verification — to confirm you are 21 years of age or older, as required by PAGCOR regulations for online gambling in the Philippines
• Payment processing — to facilitate deposits via GCash, PayMaya, BPI, BDO, or Metrobank, and to process withdrawal requests to your nominated payment method
• Regulatory compliance — to maintain mandatory gaming and financial transaction records required under PAGCOR licensing conditions and Philippine anti-money laundering laws
• Fraud prevention and security — to detect, investigate, and prevent unauthorized account access, fraudulent activity, bonus abuse, and money laundering
• Customer support — to respond to your inquiries, resolve disputes, and provide technical assistance
• Responsible gaming — to monitor play patterns and identify potential problem gambling behaviors, enabling us to offer appropriate support tools
• Service improvement — to analyze aggregate usage patterns for platform optimization (always anonymized at the individual level)
• Marketing communications — with your explicit consent only, to notify you of promotions and new features via the contact details you provided

04. Legal Basis for Processing

Under the Philippines Data Privacy Act, every processing activity must have a valid legal basis. dddjl processes personal data on the following grounds:

• Contractual necessity — processing required to create and operate your player account under the dddjl Terms and Conditions you agreed to at registration
• Legal obligation — processing required to comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and NPC regulations
• Legitimate interests — processing for fraud detection, platform security, and responsible gaming monitoring, where such interests are balanced against your privacy rights
• Consent — processing for optional marketing communications, where you have explicitly opted in

You may withdraw consent for marketing communications at any time by contacting our support team or updating your communication preferences in your dddjl account settings.

05. Data Sharing & Disclosure

dddjl does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share personal data only in the following strictly defined circumstances:

5.1 Service Providers and Data Processors

dddjl engages third-party service providers who process personal data on our behalf, under written data processing agreements that bind them to confidentiality and the same data protection standards we maintain. These include identity verification providers, payment gateway operators (GCash, PayMaya, and banking partners), cloud hosting providers, cybersecurity vendors, and customer support platform operators.

5.2 Regulatory and Legal Authorities

dddjl is obligated to disclose certain personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities when required by law, court order, or regulatory instruction.

5.3 Responsible Gaming Partners

Where a player voluntarily engages with self-exclusion programs or is referred to third-party responsible gaming support services, minimum necessary data may be shared to facilitate the exclusion or referral, with the player's knowledge.

06. Cookies & Tracking Technologies

The dddjl website uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website.

dddjl uses the following categories of cookies:

• Essential cookies — required for the platform to function. These maintain your login session, remember your language preference, and ensure security features operate correctly. These cannot be disabled without breaking platform functionality.
• Analytics cookies — used in anonymized, aggregate form to understand how players navigate the platform and identify areas for improvement. Individual player behavior is not tracked for profiling.
• Functionality cookies — remember preferences such as your display settings and last-visited game category to improve your experience on return visits.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect platform functionality. dddjl does not use third-party advertising cookies or behavioral retargeting technologies.

07. Data Retention

dddjl retains personal data for the minimum period necessary to fulfill the purposes for which it was collected, subject to mandatory regulatory retention requirements:

• Active account data — retained for the duration of your active account plus five (5) years following account closure, as required by PAGCOR licensing conditions and Philippine AMLA record-keeping obligations
• Gaming and financial transaction records — retained for a minimum of five (5) years from the date of transaction, in compliance with AMLC record-keeping requirements
• KYC documents — retained for five (5) years following account closure or the completion of the regulated activity they were collected for
• Support communications — retained for two (2) years from the date of the last communication in a support thread
• Marketing consent records — retained for the duration of your active marketing consent, and for two (2) years following withdrawal of consent

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.

08. Data Security

dddjl implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• AES-256 encryption for data stored at rest on dddjl's servers
• TLS 1.3 encryption for all data transmitted between your device and the dddjl platform
• Multi-factor authentication requirements for internal administrative access to personal data systems
• Regular penetration testing and security vulnerability assessments conducted by independent cybersecurity specialists
• Strict role-based access controls — staff access only the personal data directly needed for their specific function
• Security awareness training for all personnel who handle personal data
• Formal incident response procedures, including NPC breach notification as required by the Data Privacy Act

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dddjl will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay where required.

09. Your Privacy Rights

Under the Philippines Data Privacy Act of 2012, players whose personal data is processed by dddjl have the following rights. To exercise any of these rights, contact our Data Privacy Officer at [email protected] with your registered account email and a description of your request.

10. Minors & Age Restriction

dddjl does not permit the use of its platform by any person under the age of twenty-one (21) years. This age restriction is mandated by PAGCOR's regulatory framework governing online gambling in the Philippines.

dddjl does not knowingly collect or process personal data from individuals under 21 years of age. All accounts are subject to age verification during the Know Your Customer (KYC) process. Where dddjl becomes aware that personal data has been collected from a minor, the account will be immediately suspended, all associated data will be securely deleted, and any funds held will be returned in accordance with applicable regulations.

11. Cross-Border Data Transfers

In operating the dddjl platform, certain personal data may be transferred to and processed by service providers or system infrastructure located outside the Philippines. Where such transfers occur, dddjl ensures that appropriate safeguards are in place as required by the Data Privacy Act, including:

• Contractual clauses that require overseas processors to apply data protection standards equivalent to Philippine law
• Transfers only to jurisdictions or processors that meet adequacy standards acceptable under NPC guidance
• Regular review of cross-border transfer arrangements to ensure continued compliance

dddjl will always be transparent about any significant changes to the countries in which your data is processed, and this Privacy Policy will be updated accordingly.

12. Changes to This Privacy Policy

dddjl reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. When material changes are made, dddjl will:

• Post the updated Privacy Policy on this page with a revised Effective Date
• Send a notification to your registered email address for material changes that affect your rights
• Display an in-platform notification on your next login following a material update

Your continued use of the dddjl platform after the revised Privacy Policy takes effect constitutes your acceptance of the updated terms. If you do not agree with a material change, you have the right to close your account and request deletion of your personal data, subject to mandatory retention obligations.

We encourage all dddjl players to review this Privacy Policy periodically. Previous versions of this document are available on request from our Data Privacy Officer.

13. Contact Our Data Privacy Officer

dddjl has appointed a Data Privacy Officer (DPO) in accordance with the requirements of the Philippines Data Privacy Act of 2012. The DPO is responsible for overseeing dddjl's data protection compliance and serves as the primary point of contact for all privacy-related inquiries, access requests, and complaints.

You may contact the dddjl Data Privacy Officer using the following details. Please note that email addresses are displayed as plain text and are not clickable links:

When submitting a privacy rights request, please include your full registered name, your dddjl account email address, a description of your request, and any relevant supporting information. This helps our Data Privacy Officer process your request efficiently within the required timeframe.